Frequently Asked Questions
Last updated July 25, 2026
Everything you need to know about the drop, your order, and getting the right fit. Still stuck? Email support@onemissioncollection.com and we'll take care of you.
01When does the Founders Collection drop?
Monday, July 27, 2026 at 8:00 AM Central. The store opens itself the moment the countdown hits zero — no need to refresh early. Sizes and the free gift are limited, so setting an alarm is a good idea.
02How does the free Founding Wallet work?
The first 100 orders that include any Founders piece receive a free Founding Wallet, added automatically at checkout — no code needed. One per order. Once the 100 are claimed, the offer ends.
03How do I find my size?
Every product page has a Size & Fit section with a full body-measurement chart — measure yourself and match to the size, rather than guessing off a garment. Each piece also lists its fit (relaxed, oversized, true-to-size, etc.). Between sizes? Size up for a roomier drape, down for a cleaner fit.
04How long will my order take?
Most U.S. orders arrive within 7–10 business days. You’ll get a tracking email as soon as your order is on its way, so you can follow it right to your door.
05How do I track my order?
When your order ships, we email you a tracking link. You can also see live status any time from the order-confirmation email — see our order tracking page for details.
06What's your return policy?
Most items can be returned within 30 days of delivery, unworn and in original condition. Full details, including how refunds and exchanges work, are on our Shipping & Returns page.
07What payment methods do you accept?
Checkout is handled securely by Shopify and accepts major credit and debit cards, plus Shop Pay, Apple Pay, and Google Pay where available.
08Can I become an affiliate?
Yes. Approved affiliates earn commission on referred sales and get their own personal discount code to share. Apply on our Affiliates page.
09How do I contact you?
Email support@onemissioncollection.com and a real person will get back to you. Include your order number if your question is about an existing order.
Questions about this page? Email support@onemissioncollection.com.
One Mission Collection · 1301 Mount Curve Ave, Minneapolis, MN 55403, United States